CRJ Electronics Lifetime Product Warranty

CRJ Electronics, under the trademark of Odyssey Electronics Inc., is committed to the highest standards of quality and reliability in the computer cable industry. Our premium sleeved PC power adapter cables are designed with the utmost care and precision. To demonstrate our commitment, we offer a comprehensive Lifetime Product Warranty.

Warranty Coverage

We guarantee our products against defects in materials and workmanship, including cosmetic manufacturing defects, for the lifetime of the product. This warranty is exclusively for the original purchaser and cannot be transferred. Under this warranty, CRJ Electronics will:

  1. Replace the defective cable without any charge.
  2. Address hardware damage that is directly caused by a defect in our product, as determined through our evaluation.

How to Claim

For warranty service, the customer is required to:

  • Use this contact form or send an email to crjelectronics@outlook.com
  • Provide their order number from Amazon, eBay, our official website, or any authorized seller.
  • Offer a comprehensive description of the issue and evidence of the defect or damage.

Please submit your claim via our website or through the contact information available on our sales materials or packaging.

Limitations and Exclusions

This warranty does not cover:

  • Damage due to misuse, abuse, unauthorized alterations, exposure to harsh conditions, or improper handling and storage.
  • Normal wear and tear, including cosmetic damage other than manufacturing defects.
  • Damage or failure resulting from use with non-CRJ Electronics products.
  • Defects or damage arising from cryptocurrency mining activities.
  • Loss or damage to data stored on data storage devices connected to our products.

CRJ Electronics reserves the exclusive right to verify the validity of warranty claims and decide on the appropriate resolution.

Liability Limitations

CRJ Electronics is not liable for:

  • Incidental, consequential, or special damages resulting from the use or inability to use the product.
  • Costs related to data recovery, or loss of data, business, or profits.

Governing Law

This warranty is governed by applicable laws, without regard to conflict of law principles.

Acknowledgment by Customer

By using CRJ Electronics products, customers acknowledge and accept the terms of this Lifetime Product Warranty. Customers agree to use the products at their own risk and understand the warranty's scope, including its limitations and exclusions.

For inquiries or to initiate a warranty claim, please contact our customer service team through the provided channels. We are dedicated to ensuring your satisfaction with our products and support.